1. What do we need to do to become a client?
Just give us a call or send us a message (see Contact page) and we will come to you for an initial consultation and to walk your dog(s). If we are satisfied that your dog is able to join our group walks we will ask you to read our T&C's.
2. Do you walk bitches in season?
No - we don't for obvious reasons. With regards unneutered males, it is our policy to review individual dogs based on their behaviour, but certainly any overtly dominant and/or threatening behaviour towards people and other dogs is not tolerated in a group walk situation.
3. What time are your walks?
We take two group walks a day so the choice is yours as to which your dog joins. If yours is an overweight or active breed, you may want them on both!
4. Do you walk in all weathers?
We walk come rain or shine. However, in extreme weather we will always assess conditions on the day and advise clients in advance. On very hot days we ensure dogs are walked in wooded areas. On rainy days we make sure dogs are returned home as clean as possible and will jet-spray and towel-dry dirty dogs so they - and your house - are clean!
5. What kind of transportation do you have?
Our van is larger sized than most, spacious enough for one dog per cage. Inside are robust cages -each fitted with two exits- professionally fitted by Steve Tubbs (see Links page) and your dog will not be transported loose or crammed into a flimsy cage with lots of other unfamiliar dogs. It is also fully air conditioned.
6. Do you offer a discount for block bookings?
Yes - on weekdays (see Services & Rates page).
7. What is your policy regarding aggressive dogs and irresponsible owners?
See point 2 above. We only visit the safest areas frequented by responsible dog owners. Of course some people do let dogs with known behavioural issues off the lead, unmuzzled in areas they know to be lead free. This type of situation is usually fairly easily anticipated and in case of any emergency, we are knowledgeable in first aid techniques and always carry your vet's details.
8. Do you walk all breeds?
Yes - we aren't 'breedist' and will take dogs on their own merit. On our group walks we take care to select compatible breeds as well as similar activity levels/sizes.
9. Who else works for you?
TMW is Oliver Frampton as the business owner and we only employ insured, police checked and experienced dog owners as helpers.